Ha! Every Shucks I've been to, the people tell me I can't do certain things because it's not in the computer. Like Bosch Icon wipers won't fit - I walked out there and put them on right in front of him, I told the guy I needed a thermostat and relay wiring kit for an AFTERMARKET AND NON STOCK electric fan and he refused to find me one because his little computer didn't show a part number for my truck, and they say that you can't put headers on an I6 engine - again walked outside and showed him point blank, rear drum shoes/parts on a '76 CJ5 must be "special ordered" and are expensive when they are the same thing as a 70s GM half-ton truck part number and everything, I can't use DOT4 brake fluid in a DOT3 system, etc. It's things like that, which happened just about every time I've been in, that lost my business. Even if I tell them first thing "it's an aftermarket set up," the first thing they say is "okay, what kind of vehicle is it?" and start typing it into their computer. Then it's "oh, we don't have that for your vehicle." At this point I'm almost laughing in frustration. At least at NAPA I can have a conversation about trucks and what not with the people there. Shucks, they stare at me like deer in headlights. "Uh, uh...uh...uh..."