Placed an order for $525 for coils, and rear OME shocks, last Wednesday. Today is Monday afternoon and haven't received a notice of shipping confirmation.
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Bryce: what can we help you with?
you: Order #2170-2262-5554
you: Haven't received a shipping notice, so wanted to check on it. Thanks!
Bryce: you just missed our last stock order so it will be placed on the next one next week. You are looking about 3-4 weeks out before you see it
you: ok. Then i would like to cancel the order. 4-5 weeks is a helluva long lead time!
Bryce: no prob, I will cancel it
you: I just bought the truck and it needs an alignment...the suspension is shot, so I need to replace the suspension and get things rolling....literally.
you: when should I receive the confirmation of cancellation?
Bryce: there wont be one, our system isnt set up that way. But it is cancelled and you will see a refund later today
I would not recommend them to anyone....off to 4x4parts to spend my $$$...once it's refunded. Uggh!