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Forum Outage Reports


RedPath88
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NPORA Site and Forums was offline for an unannounced server move by the host.  They planned for only a few minutes of sitewide unavailability during the DNS settings update and although the main site returned within that timeframe, the forums did not.  For unknown reasons the databases were not automatically migrated to the new server. A call to support initiated a manual move and account association of the databases.  The total down time for NPORA Forums is estimated to have been in the 90-100min range.

 

 

EDIT: Email is currently not functioning, but they are working on it.  This includes the Forums built-in email notification system (registration emails, password resets, post/message notifications, etc) along with all @nissanpathfinders.net staff addresses. 

 

EDIT: Email services have been restored

Edited by RedPath88
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Not sure how long the forum was down, but it was caused by a PHP error on the server.

 

And a thanks goes out to @adamzan for bringing it to my attention.

Edited by RedPath88
forum, not the entire site
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  • 1 year later...

I have not yet been given an actual cause for this nearly week long outage, but after spending hours on the phone with the host company today, repeatedly reminding them that they had assured the site would be back up before this past

weekend, here we are back up and running... finally!

 

edit:

Turns out the host utilizes AWS facilities, so this was related to the major AWS outage that occurred at the same time.

Don't know why they couldn't just say that from the beginning.

Edited by RedPath88
Additional Info added
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  • 2 months later...

Forum has been restored and secured for now.  Further safeguards will be put in place soon.

 

In the coming weeks software updates will also take place. An exact timeline has not yet been determined, but some of this work may result in the forum being offline temporarily.

Edited by RedPath88
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